Privacy Policy

Effective Date: May 2026 | Compliant with IT Act, 2000 & DPDP Act, 2023

1. Introduction

Sneaker Stations ("we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you visit sneakerstations.com or make a purchase from us. This policy is compliant with the Information Technology Act, 2000, IT (Reasonable Security Practices) Rules, 2011, and the Digital Personal Data Protection Act, 2023.

2. Information We Collect

2.1 Information You Provide

•        Name, email address, mobile number, and delivery address.

•        Payment-related information (processed securely by payment gateways; we do not store card details).

•        Account login credentials (if you register on our Website).

•        Reviews, feedback, or communications sent to us.

2.2 Information Collected Automatically

•        IP address, browser type, and device information.

•        Pages visited, time spent, and clickstream data.

•        Cookie and tracking pixel data (see Section 6).

3. How We Use Your Information

We use your personal data to:

•        Process and fulfil your orders and send order updates.

•        Manage your account and provide customer support.

•        Send promotional offers, new arrivals, and sale alerts (with your consent).

•        Improve our Website, products, and services.

•        Prevent fraud and ensure the security of our platform.

•        Comply with applicable Indian laws and regulations.

4. Sharing of Information

We do not sell your personal data. We may share it with:

•        Logistics and courier partners (for order delivery).

•        Payment gateway providers (for secure transaction processing).

•        Marketing platforms (e.g., email or SMS service providers) under strict data processing agreements.

•        Government authorities if required by law, court order, or regulatory mandate.

5. Data Retention

We retain your personal data for as long as your account is active or as necessary to fulfil the purposes in this policy, comply with legal obligations, resolve disputes, and enforce agreements. When no longer required, data is securely deleted.

6. Cookies

We use cookies and similar tracking technologies to enhance your experience. You may control cookie settings through your browser. Disabling certain cookies may affect Website functionality.

•        Essential Cookies: Required for the Website to function (e.g., shopping cart).

•        Analytics Cookies: Help us understand how visitors use our Website.

•        Marketing Cookies: Enable us to serve relevant advertisements.

7. Your Rights

Under Indian data protection law, you have the right to:

•        Access the personal data we hold about you.

•        Correct inaccurate or outdated information.

•        Request deletion of your data (subject to legal requirements).

•        Withdraw consent for marketing communications at any time.

To exercise any of these rights, email us at: support@sneakerstations.com

8. Data Security

We implement industry-standard security measures including SSL encryption, secure servers, and access controls to protect your data. However, no method of transmission over the internet is 100% secure.

9. Third-Party Links

Our Website may contain links to third-party sites. We are not responsible for their privacy practices and recommend you review their policies separately.

10. Children's Privacy

Our Website is not directed at children under 18. We do not knowingly collect data from minors.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or a prominent notice on our Website.

12. Contact Us

For privacy-related queries or complaints, contact our Data Protection Officer at: support@sneakerstations.com