Shipping Policy

At Sneaker Stations, we want your order to reach you as quickly and safely as possible. Here's everything you need to know about how we ship.

Domestic Shipping (India)

Business days exclude Sundays and public holidays.

International Shipping

International shipping rates are calculated at checkout based on your location and order weight. All international orders are shipped via tracked courier.

Please note: Customs duties, import taxes, and any local fees are the responsibility of the buyer. Sneaker Stations is not liable for delays caused by customs clearance.

Order Processing

• Orders are processed within 1–2 business days of payment confirmation.
• Orders placed on weekends or public holidays will be processed the next business day.
• You will receive an email and SMS confirmation once your order is dispatched.

Order Tracking

Once your order is shipped, you'll receive a tracking number via email and SMS. Use this to track your package in real time through our courier partner's website.

Cash on Delivery (COD)

• COD is available for most pin codes across India.
• A handling fee of ₹100 applies to all COD orders.
• Please ensure someone is available at the delivery address to receive and pay for the order.
• COD orders that are refused or undelivered may result in restrictions on future COD orders from your account.

Failed Deliveries

If a delivery attempt fails, our courier partner will try again. After two failed attempts, the package may be returned to us. In such cases, re-shipping charges will apply.

Damaged or Lost Packages

If your package arrives damaged or is lost in transit, please contact us within 48 hours of the expected delivery date at our Contact page. We'll investigate and resolve the issue promptly.

Questions?

If you have any questions about your shipment, feel free to contact us. We typically respond within 24 hours.